I inform the employee that we have to communicate to the supervisor, and gesture to the blonde lady that was pointed out to us, however she sees me, activates her heel and walks the opposite method. We inquired what could be carried out concerning the TV problem and she supplied to “upgrade us” to a room with a similar view. I known as the customer service line once extra to see if there was ANYONE else that I could speak to and all I received back was an unapologetic, monotone, lady that provided to file a criticism for me. We waited the remainder of the night time for the Engineering Manager to level out up together with his “rationalization or apology” however you guessed it, no show.
- Instead, we will stay elsewhere (Harrah’s, New York, etc) comparable in price but much cleaner and never in such a state of dis-repair.
- I known as the customer service line as soon as more to see if there was ANYONE else that I may speak to and all I obtained back was an unapologetic, monotone, woman that supplied to file a complaint for me.
- We appreciate you taking the time to provide your suggestions, Saleslady730.
- I do not often name and complain as a end result of I don’t want them pondering I am in search of any freebies.
- I tried to name the customer support quantity but was informed that they have been out of the US and I wanted to speak to somebody on web site.
- Other people walked away from the table because of her horrible attitude.
We are planning a big group journey (12-14) in March. I am coordinating it and was recommending to the others we stay on the Flamingo because of its location and my good experiences there up to now. Instead, we will keep elsewhere (Harrah’s, New York, etc) comparable in worth however a lot cleaner and never in such a state of dis-repair. Next time we’ll stay at a sister-property like Harrah’s or the Linq. Something similar in value but looking much better. Until some changes happen, I won’t recommend this place to anyone. I did discover that some of the buttons int he hallways for the elevators did not work.
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However, I did call about the lack of scorching water and somehow they made some adjustment and received the water warmer inside a quantity of hours. I did not complain concerning the different issues in the room. This business makes use of instruments supplied by Tripadvisor to encourage and acquire guest critiques, including this one. Thank you for taking the time to share your expertise with us, John! We can’t wait to welcome you back for one more nice time at Flamingo Las Vegas soon.
Not The Most Effective – Flamingo Las Vegas Resort & Casino
Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king bed with a High Roller view. Arrived after 10 PM on a Thursday night and still had to wait in line for nearly an hour to use a self check in kiosk. Initial impression was the room was very nice dirty roulett however the TV did not work. We were advised to check in w the front desk in the AM, which we did. They requested if it was alright to enter the room while we have been gone for the day, sightseeing.
Not The Best – Flamingo Las Vegas Hotel & Casino
So we called all the way down to the front desk to let them know, to no avail bc they didn’t present or contact us again both. The “complaint call” obtained by way of to somebody, the subsequent day about 24 hours later and offered us a $50 meals credit to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t a real particular person to fulfill with and we couldn’t probability missing our flights over another disappointing customer support experience, so we had been pressured to used the self kiosk to take a glance at. We will NEVER suggest the Flamingo to anyone for something. We respect you taking the time to offer your suggestions, Lisa. Your comments have been shared with the appropriate team for his or her input and attention. We value your patronage and hope to look ahead to welcoming you again.
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Review tags are at present only out there for English language critiques. This evaluation is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We appreciate you taking the time to offer your suggestions, Timgerkman2021. We recognize you taking the time to supply your feedback, Saleslady730. We recognize you taking the time to offer your suggestions, Katie. Roulette dealer was mean and took her candy time rearranging chips. Other individuals walked away from the desk as a result of her horrible perspective. This was my third and last time staying at the flamingo.
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This is not the Flamingo I even have stayed at and enjoyed prior to now. Thinking we wouldn’t be within the room much, we decided to only make-do. When we woke Monday I wanted to jump int he shower. Water barely warmed up, so I took a quick one. I don’t normally call and complain as a end result of I don’t need them considering I am looking for any freebies.
Not The Best – Flamingo Las Vegas Hotel & On Line Casino
We gave the OK however my husband took photos of all of our stuff earlier than we left. I tried to call the customer support quantity but was knowledgeable that they have been out of the US and I wanted to speak to someone on web site. So, you guessed it, we waited within the line, tried to maintain calm and hopeful that somebody would make it proper in the end. My husband additionally tried to speak to Caesar’s Rewards, , they usually only identified what the manager appeared like so we could ask to talk to her as soon as we made to the entrance of the line.
